Privacy Policy

Last Updated: 03/03/2025

MAYA Global Logistic Sagl | VAT: CHE-191.628.061 (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (www.mayagloballogistic.com) in compliance with the **General Data Protection Regulation (GDPR)**.

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### **1. Data Controller**
Maya Global Logistic is the data controller responsible for processing your personal data. If you have any questions about this Privacy Policy or your rights, you can contact us at:

– **Maya Global Logistic**
Via Gaggiolo 27, 6855 Stabio, Switzerland
Email: info@mayagloballogistic.com

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### **2. What Personal Data We Collect**
When you visit our website or interact with us, we may collect the following types of personal data:

– **Identification Data**: Name, surname, company name
– **Contact Information**: Email address, phone number, postal address
– **Browsing Data**: IP address, browser type, pages visited, and other technical information
– **Communication Data**: Information you provide when contacting us via email, forms, or chat
– **Business Information**: If you request a quote or services, we may collect data related to your business and logistics needs

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### **3. How We Collect Your Data**
We collect data through:

– **Direct interactions**: When you fill out a contact form, request a quote, or send an email
– **Automated technologies**: Cookies and analytics tools that track your browsing behavior on our website
– **Third-party sources**: Data obtained from business partners, social media, or publicly available databases

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### **4. Why We Process Your Data**
We use your personal data for the following purposes:

– To provide and manage our logistics services
– To respond to inquiries and customer support requests
– To send marketing communications (if consent is given)
– To improve our website and user experience
– To comply with legal obligations

The legal basis for processing includes **contractual necessity, legal compliance, legitimate interest, and consent** when required.

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### **5. Sharing Your Data**
We do not sell or rent your personal data. However, we may share your information with:

– **Service providers**: IT support, payment processors, analytics providers
– **Business partners**: Logistics partners, carriers, customs authorities
– **Legal authorities**: If required by law or necessary to protect our rights

All third parties are required to handle your data securely and in compliance with GDPR.

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### **6. Data Retention**
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When data is no longer needed, it will be securely deleted or anonymized.

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### **7. Your Rights Under GDPR**
Under the GDPR, you have the following rights:

– **Right to Access**: Request a copy of your personal data
– **Right to Rectification**: Correct inaccurate or incomplete data
– **Right to Erasure**: Request deletion of your data under certain conditions
– **Right to Restriction**: Request limited processing of your data
– **Right to Data Portability**: Obtain your data in a structured format
– **Right to Object**: Object to data processing based on legitimate interests
– **Right to Withdraw Consent**: If processing is based on consent, you may withdraw it at any time

To exercise these rights, contact us at info@mayagloballogistic.com.

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### **8. Cookies and Tracking Technologies**
We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings. For more details, see our **Cookie Policy**.

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### **9. Data Security**
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

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### **10. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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For further inquiries about our privacy practices, please contact us at **info@mayagloballogistic.com**.